When playing online, there are certain things we all expect to just work smoothly and hassle free. Customer support, web site load time, fast working software, and speedy deposits and withdrawals. If a casino has all this under control and on top of that offers a good selection of bonuses and slots, we’re happy!
Most casinos have all this under control, except for when it comes to withdrawals. That can be somewhat of a nightmare at some casinos. But why is that? After all, it only takes seconds to make a deposit.
Setting up an account at a new online casino is normally done in 1-3 minutes. Once that’s done, you are ready to make a deposit of funds so that you can get your hands on the welcome bonus. The process is extremely simple and all you need is a bank card like Visa or Mastercard, or e-wallets such as Skrill, Neteller, or PayPal.
Most casinos today will offer you the possibility of making deposits using anywhere from 7 to 40 different payment options, so there is no shortage of choices. Many casinos will even let you deposit money via direct bank transfer.
Now if you opt for bank transfer, you won’t have money in your account for a few days. Use any other deposit method and you will have funds available in seconds. Before you make a transfer to a new casino, you should always make sure that they are legit. Check that they have a license from a recognised governing body and that they have an SSL certificate.
Yes and no. Some very few casinos will charge you a small fee when making a deposit depending on which payment solution you use. However, this is rare, but you can easily check this by visiting their website or contacting customer support first.
If the casino of your choice does not charge you when making deposits, that doesn’t mean that there are no charges involved. Your bank or credit card provider may still charge you.
If you are not able to transfer money to the casino using your bank card, there could be several reasons that the casino has no control over. For one, you could be trying to make a deposit using a credit card, meaning you are trying to play with borrowed money and in many countries that is against the law.
Another problem could be that the bank has to follow government regulations that states that they are not allowed to transfer money if they have reason to believe the money is going to be used for gamling purposes.
The way around problems like these, is to first transfer the money to a third-party provider such as Neteller, Paypal, Skrill or others.
You should always check which providers the casino offers before setting up an account. You can either visit the casino’s website, or simply read our casino reviews. We always look at the payment options the casino offers and how long they take to possess a withdrawal request.
When you have won some money and want to make a transfer from the casino to your bank account, just go to “my account” and click “Withdrawal”. You will then get a selection of providers to choose from.
Simply choose the option you like and enter the amount you want to transfer.
1: Are all your papers in order? When setting up an account at a casino, you only have to provide basic information, such as name, date of birth and address. But if you want to withdraw funds you need to provide a lot more info, like a copy of passport, proof of address, etc. Without these papers, the casino won’t be able to transfer your money.
2: Have you met the wager requirements that come with the welcome bonus or any other bonus you’ve accepted? If you request a withdrawal without having met the wager requirements, the casino will deny the request.
3: You might not be able to use the payment provider of your choice. This is something you should check before making a deposit. Many casinos will only allow you to make a withdrawal using the same method you used when making a deposit. In other words, if you made a deposit using Skrill, you might not be able to make withdrawals using any other provider.
The reason for this is to combat money laundering, and more and more casinos are going down this route.
4: Check what the taxman says. This will vary from country to country, but it’s always good to be sure. Some countries will not make you pay tax on casino winnings, whilst others may charge only for bigger wins, for example over 10.000. The thing to remember is that they will often be talking about 1 big win. That means that if you withdraw 11.000, but that’s the total sum of several smaller wins, you need to ask the casino for a list of all single winnings, so that you have proof for when the taxman comes knocking.
When it comes to withdrawing funds from an online casino, there are two types of casinos. Those that allow for a pending period and those that support what is calles manual flushing.
Pending Withdrawals means that the casino will handle your withdrawal request, only to “allow” you a pending period when you can cancel the withdrawal and just keep playing. Pending Withdrawals is a terrible thing and should be banned!
The casinos only do this hoping that you will change your mind and leave the funds in your casino account. There is no reason to practise Pending Withdrawals. But let’s be clear, Pending Withdrawals and Pending time is not the same thing. A withdrawal request marked “Pending” only refers to the time it will take the casino to process your request.
The time-frame depends on the policy of the casino you play at, but anywhere between 24 and 72 hours is still normal.
As gambling problems have been more in the spotlight the last few years, serious casinos have all started looking into how they can be part of the solution and not the problem. One of the changes they have made is to get rid of pending withdrawals, as this can cause big problems for many players.
By implementing Manual flushing, the casino skips the pending period and the money the player requests for withdrawal are automatically sent straight to processing. This prevents the players from asking the casino to reverse the withdrawal if they change their minds, and forces them to make a new deposit.